Reliable Testing & Screening

Refund Policy

1. Refund Policy

We do not offer any refunds or returns. For more information please do not hesitate to reach back to us at [email protected].

2. Shipping Policy

  • Processing Time: Orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation.
  • Shipping Rates & Delivery: Shipping charges are calculated at checkout. Delivery times vary by location and carrier, but we are not responsible for delays caused by the shipping carrier or customs.
  • Tracking: Once your order has shipped, you will receive a tracking number via email.
  • Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us immediately at [email protected] so we can assist you in filing a claim with the carrier. We are not liable for items lost or damaged in transit beyond the carrier’s coverage.

3. Terms of Service

  • General: By using our website and purchasing our products, you agree to abide by these terms. We reserve the right to update these terms at any time without prior notice.
  • Pricing & Descriptions: We strive to display accurate product descriptions and pricing. However, we do not warrant that product descriptions, colors, or other content are error-free. We reserve the right to correct any errors and to cancel orders if pricing is incorrect.
  • Governing Law: These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which our business operates.

4. Privacy Policy

  • Information We Collect: We collect personal information (e.g., name, email, shipping address, payment details) only when voluntarily provided during checkout or when contacting us.
  • How We Use Your Information: We use your data to process orders, communicate with you about your purchase, and improve our services. We do not sell, trade, or rent your personal information to third parties.
  • Cookies: Our website may use cookies to enhance user experience. You can choose to disable cookies in your browser settings.
  • Security: We implement reasonable security measures to protect your data; however, no method of transmission over the internet is 100% secure.
  • Contact: For any privacy-related questions, email us at [email protected]